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Here are some quick answers to questions you might have.


Q: What does Zanga Metrics do?

A: At Zanga, we specialize in providing comprehensive leadership assessment solutions for individuals and organizations seeking to enhance their leadership capabilities and personal development. Our Self-Assessment Leadership Questionnaire offers individuals valuable insights into their strengths and areas for improvement, supported by personalized Leadership Journey Profile Reports. Additionally, our 360 feedback assessment service enables organizations to gather feedback from multiple perspectives to facilitate holistic development initiatives. Through our validated assessment methodologies and expert guidance, we empower individuals and teams to unlock their full potential and achieve greater success in their leadership journeys


Q: What device should I use to complete the questionnaire?

A: You can use any device that has internet access, that is, your computer, tablet or smartphone.


Q: Will I lose data submitted for the questions I’ve answered if I close my browser and open it again?

A: No. You will not lose any of your data from the questions answered. It is always saved and you can continue from where you left. However, we recommend that you complete the assessment within one sitting.


Q: Can I save my progress and return to complete the questionnaire later?

A: Yes, you can save your progress and return to complete the questionnaire at a later time.


Q: How long does it take to complete the Leadership Assessment Questionnaire?

A: The questionnaire typically takes approximately 20-25 minutes to complete.


Q: What do I do when I don't receive an access link to the assessment platform?

A: Check your email inbox, including spam or junk folders, for the invitation email. Sometimes, email filters may redirect the message to these folders. Ensure that the email address provided for the assessment is correct. If you're unsure, contact the main contact person in charge of the campaign to verify the email address they submitted for you.

If the email address is correct and you still haven't received the access link, please reach out to us and our support team will assist you in resolving the issue and ensure that you gain access to the assessment platform promptly.


Q: Are the questionnaire responses kept confidential?

A: Yes, all questionnaire responses are kept confidential and only used for generating your personalized report.


Q: Will I receive feedback or coaching based on my Leadership Journey Profile Report?

A: While the report provides valuable insights, personalized feedback or coaching sessions may be available upon request.


Q: Can I retake the Self-Assessment Leadership Questionnaire if needed?

A: No, unfortunately you cannot retake the assessment. We recommend that you respond to the questions at your first instinct and without taking so much time, as this will present a more realistic outlook of your leadership profile and journey. 


Q: How can I use the insights from my Leadership Journey Profile Report for my personal development?

A: The report includes actionable insights and recommendations to guide your personal development journey. Feel free to reach out to us for further assistance or guidance.


For more information on our products and services, do not hesitate to get in touch with our support team via the contact details below. Feel free to interact with our 24/7 chatbot and helpdesk available on this page.

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