Understand the people behind a business before you invest or lend.

Financial and operational data can show how a business has performed. They do not always show how well the founder or management team can lead through growth, pressure and complexity.

Diligence by Zanga adds structured leadership and organisational insight to investment diligence, lending decisions and portfolio support.

A team working together in an open office
A people leader reviewing a workforce report
Colleagues bringing their hands together in unity
An employee focused at her desk

Now in early access with selected investors and lenders.

Africa Finance Corporation
Africa Works
Airtel
BCA Leadership
BNR
Cabinet Office
CDI Africa
CTL Leadership
FNB
GIZ
GRZ
WHO
ZICB
Africa Finance Corporation
Africa Works
Airtel
BCA Leadership
BNR
Cabinet Office
CDI Africa
CTL Leadership
FNB
GIZ
GRZ
WHO
ZICB
Africa Finance Corporation
Africa Works
Airtel
BCA Leadership
BNR
Cabinet Office
CDI Africa
CTL Leadership
FNB
GIZ
GRZ
WHO
ZICB
Understand beyond the financials

Understand more than the financials

See the Leadership Behind the Numbers

Financial performance can tell you a lot about a business. It cannot fully explain how the people behind it make decisions, handle pressure or lead through change.

Diligence by Zanga adds a structured view of founder and senior leadership capability so people-related factors can be considered alongside financial and commercial evidence.

Look Beyond the Pitch

A compelling founder can present a strong investment story.

Diligence by Zanga helps capital providers look beyond presentation style and explore how a founder is likely to lead, make decisions and respond when conditions become more demanding.

Understand the Management Team, Not Just the Founder

The ability of a business to execute rarely depends on one person alone.

Diligence by Zanga helps investors and lenders understand management depth, areas of strength, capability gaps and where too much responsibility may be concentrated in a small number of individuals.

Bring People Insight Into Lending Decisions

For many SMEs and growth businesses, the founder or management team is central to how the business operates.

Diligence by Zanga can add structured leadership insight to credit assessment where understanding the people behind the borrower is especially relevant.

Keep Understanding Leadership After Capital Is Deployed

Leadership needs change as businesses grow.

Diligence by Zanga can support follow-up assessment and portfolio insight, helping investors or lenders understand how leadership capability and organisational health are evolving over time.

Turn Insight Into Practical Support

Assessment is most useful when it leads to action.

Findings can inform founder coaching, management development, executive hiring, succession conversations or broader portfolio support.

How Diligence by Zanga Works

Four steps to understanding the leadership behind a business

Diligence by Zanga is built around a simple principle: the people behind a business deserve the same structured attention as the numbers.

ScopeAssessUnderstandMonitor

1. Scope

Define the decision, the people to be assessed and the questions the engagement needs to answer.

The scope may differ for an investment, loan, portfolio review or post-investment intervention.

2. Assess

Founders, senior leaders and, where relevant, wider management teams complete the appropriate assessment pathway.

Depending on the engagement, this may include leadership assessment, behavioural or psychometric insight, multi-rater feedback or organisational surveys.

3. Understand

Bring the results together to identify strengths, development needs, management depth, team dynamics and areas requiring further exploration.

Outputs are designed to be useful to investment, credit and portfolio teams.

4. Monitor

Where appropriate, repeat assessment or follow-up insight can help track how leadership and organisational capability change over time.

Built for the Context in Which Founders Lead

Because leadership looks different across contexts

Founder behaviour does not exist independently of culture.

Hierarchy, relationships, communication norms, humility, confidence and approaches to authority can all influence how leadership is expressed and interpreted.

Zanga brings cultural intelligence into how leadership insight is understood, helping capital providers avoid reading founders or management teams only through assumptions developed in different markets.

The objective is to understand what the assessment results mean in the context in which the business actually operates.

Diligence by Zanga

What Diligence can help you understand

1
Founder Capability

Understand how a founder approaches leadership, judgement, learning, pressure and working with others.


2
Borrower Management Capability

Add structured insight into the leadership and management team behind an SME or growth-stage borrower.


3
Leadership & Key-Person Risk

Identify where leadership depth may be limited, capability gaps may exist or too much responsibility is concentrated in a few individuals.


4
Management-Team Dynamics

Understand how senior leaders work together and where strengths, gaps or dependencies may affect execution.


5
Portfolio Leadership Insight

Build a more consistent view of leadership capability across selected portfolio companies.


6
Custom Intelligence

Scope the assessment around a specific investment thesis, lending programme, portfolio question or development need.

Diligence by Zanga

What better leadership insight can help you achieve

Clearer Investment and Lending Decisions

Add structured leadership evidence to the information already used by investment and credit teams.

Earlier Visibility of Leadership Concerns

Identify areas requiring closer attention before or after capital is deployed.

More Consistent Assessment Across Deals

Create a more repeatable approach to understanding founders and management teams.

More Focused Post-Investment Support

Use assessment findings to direct coaching, development, recruitment or governance support where it is most needed.

Better Portfolio Conversations

Give investment, credit and portfolio teams a clearer basis for discussing management quality and leadership-development priorities.

A team celebrating over their annual report findings
Colleagues working together in an open office
A team bringing their hands together in agreement
A team bringing their hands together in agreement
Use Cases

Designed for Decisions Across the Deal Cycle

Before the Deal

Understand the team before you commit.

Use Diligence alongside financial, commercial and legal diligence to bring structured founder and management insight into the decision.

Best for: New investments, significant lending decisions and selected follow-on transactions.

After the Deal

Create a clearer leadership baseline.

Assess founders and management teams after investment or disbursement to understand development priorities and support needs.

Best for: Founder development, management strengthening and early value-creation planning.

Explore Leadership Assessment

Across the Portfolio

Build a more consistent view of leadership capability.

Apply a structured approach across selected portfolio companies or borrowers to identify shared capability gaps and areas requiring more support.

Best for: Portfolio reviews, value-creation planning and leadership-development programmes.

Diligence by Zanga

Built for different capital providers

Private Equity & Venture Capital

Understand founders and management teams before investing and support leadership development after capital is deployed.

Fund Managers

Build a more consistent view of leadership capability and management depth across selected portfolio companies.

Development Finance & Impact Investors

Add leadership and organisational insight to investee assessment, capacity building and portfolio support.

Impact investors reviewing an investee leadership report

Banks & SME Lenders

Add structured management insight where founder or leadership capability is an important part of understanding the borrower.

A lender meeting with the management team of a growing business
Diligence by Zanga

What you receive

Depending on the engagement, Diligence by Zanga can include:

  • Founder and senior-leader assessments
  • Management-team assessments
  • Behavioural and psychometric insight
  • 360 leadership feedback where appropriate
  • Leadership-strength and development profiles
  • Management-depth and key-person dependency analysis
  • Team-dynamics insight
  • Organisational health or engagement insight
  • Individual leadership reports
  • Suggested areas to explore further
  • Development and coaching recommendations
  • Follow-up assessment or monitoring
  • Portfolio-level reporting where relevant
From Assessment Results to Better Capital Decisions

Your report should answer more than “Is this a good founder?”

Diligence is designed to help investment and credit teams answer practical questions such as:

  • How does this founder make decisions under pressure?
  • What leadership strengths are most relevant to the next stage of growth?
  • Where may management depth be limited?
  • How dependent is the business on one or two individuals?
  • What should we explore further before committing capital?
  • Where might founder or management support be most valuable after the deal?
  • How does leadership capability compare across selected portfolio companies?
  • Is leadership capability strengthening over time?

For Investment Teams

Bring structured insight into how you understand founders and management teams, alongside the judgement you already bring.

For Credit and Lending Teams

Understand the leadership and management capability of a loan applicant before making a lending decision, especially where the owner and the business are closely linked.

For Portfolio and Value-Creation Teams

See where founders and leadership teams need support, and direct it with greater focus.

For Investment Committees and Boards

Get a clearer, more consistent view of management quality across deals and portfolio companies.

Testimonials

What understanding the team can change

“The impact of their programs and expertise has been profound ... Of particular note is their Women in Leadership program, which has empowered our female leaders with the skills, confidence, and knowledge to excel in their roles.”

KN

Kizito Nsarhaza, PhD

Strategic Adviser, Management & Transformation, Office of the Regional Director, World Health Organization – Regional Office for Africa

“What I value the most about the Zanga African Metrics assessment is the contextual grounded-ness and the valuing of the collective that aligns not just with the African value-systems of honouring the collective, but is relevant and applicable in any context that seeks to tap into collective wisdom.”

DM

Dr Dumi Magadlela

Executive & Team Coach, Certified Zanga Metrics Professional

FAQs

Frequently asked questions

Diligence is currently in early access. Zanga is working with selected investors and lenders to refine how the product is delivered across investment, lending and portfolio contexts.

Depending on the engagement, Diligence can provide insight into leadership strengths, behavioural tendencies, management depth, team dynamics, key-person dependency and development priorities.

Yes. Assessment should be completed with the knowledge and participation of the people being assessed. How findings are shared and used should be agreed as part of the engagement.

Yes. Findings can inform founder coaching, management development, executive recruitment, succession planning and other post-investment support.

No. Diligence adds structured insight into founder and management capability. It is designed to complement financial, commercial, legal and operational diligence, not replace them.

Yes. Depending on the scope and timing, founder or management assessment can be incorporated into an investment or credit process.

Yes. It can be particularly relevant where the founder or management team is closely linked to business performance and the lender wants a clearer view of management capability alongside conventional credit information.

Not currently. Diligence is positioned for selected enterprise, institutional and early-access engagements, with the scope designed around the capital provider's decision or portfolio need.

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Make capital decisions with a clearer view of the people behind the businesses.

Bring structured leadership insight into how you invest, lend and support the businesses you back.

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